Digital Accessibility of the Online Store

1. Our Commitment to Digital Accessibility

JMSANTE is committed to ensuring that every individual – regardless of ability – can freely and comfortably use our online store jmsante.pl. We continuously strive to make our website accessible to all users.

Providing digital accessibility is an essential part of promoting inclusion and delivering a positive shopping experience for everyone.

We make every effort to ensure that our store complies with the requirements set forth in national regulations implementing Directive (EU) 2019/882.

This accessibility statement applies to: https://jmsante.pl.

Digital accessibility update date: 05.07.2025

2. General Description of the Service

The online store jmsante.pl is an electronic service within the meaning of Directive (EU) 2019/882 and national implementing regulations.

Through our website, you can:

• browse the store’s product range,
  
  
• add products to the shopping cart,
  
  
• place orders and make online payments.
  
  

3. Accessibility Features Provided

The jmsante.pl website offers a variety of tools and features to support accessibility:

• contrast modes (high, dark, light, negative),
  
  
• ability to adjust font size and switch to a readable font,
  
  
• option to stop animations and hide images,
  
  
• line spacing adjustments and text alignment settings,
  
  
• improved keyboard navigation,
  
  
• highlighting of links and a built-in reading guide,
  
  
• shortcut links such as “Skip to Content” / access to the site map,
  
  
• language selector,
  
  
• quick access to the main page content (“Skip to Main Content”),
  
  
• option to reset settings to default and enable/disable the accessibility widget.
  
  

4. Compliance Status

4.1 Evaluation of Compliance

The jmsante.pl website:

• partially meets the requirements of the European standard EN 301 549 “Accessibility requirements for ICT products and services,”
  
  
• is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level.
  
  

4.2 Additional Accessibility Measures

Our website is designed according to principles of clarity and simplicity. We provide, among others:

• presentation of key information in text format,
  
  
• logical and understandable structure of headings and labels,
  
  
• alternative text descriptions for images and graphics,
  
  
• clear form labels and input instructions,
  
  
• text-based error messages and marking of required fields.
  
  

5. Contact for Reporting Accessibility Issues

If you encounter any barriers or difficulties in using our website, or have suggestions for improvement, please contact us:

E-mail: info@jmsante.pl

Phone: +48 570 017 123

6. Support for People with Disabilities

We provide support for people with disabilities and users of assistive technologies when using our online store. You can reach us by phone:

+48 570 017 123

7. Market Supervision Authorities

In accordance with the Act on ensuring accessibility requirements for certain products and services by economic operators, the following supervisory authorities are responsible:

• President of PFRON – for monitoring accessibility of products and services (pfron.org.pl),
  
  
• Minister responsible for digital affairs – in relation to e-commerce services (gov.pl/web/digitalization),
  
  

President of the Office of Electronic Communications (UKE) – in relation to end-user devices and telecommunications services (uke.gov.pl).